Goodwill Industries of Denver: Career Development Services (CDS)
Evaluation Dates: December 2011 – On-going
Goodwill Career Development Services provides job skills training to those who need it most. Each year Goodwill helps over 4,500 adults who are on government assistance get the job training and job placement assistance they need to reduce their reliance on public assistance. Goodwill helps those in need get a job, get a better job, and eventually, find a meaningful career.
The Evaluation of the Career Development Services program is guided by the following collaboratively developed evaluation questions:
• To what extent do participants benefit from participation in Goodwill CDS?
• To what extent do participants gain awareness and knowledge of community educational resources and support?
• What are stakeholder perceptions of Goodwill CDS?
• To what extent does participation in Goodwill CDS improve the quality of life and strengthen families?
• To what extent does participation in Goodwill CDS lift households out of poverty?
• To what extent do Goodwill Career Development services provide value to the community through improved employment opportunities?
Specific evaluation efforts for this program have included the development of: programs specific and comprehensive logic models, participant feedback instruments, employer feedback instruments, and a comprehensive tool to assess the employability of program participants. Evaluators regularly meet with the CDS team as well as Goodwill’s internal Progress Monitory and Evaluation team to collaboratively design and conduct the comprehensive evaluation of the Career Development Services program.
Goodwill Industries of Denver: Community Employment and Day Programs
Evaluation Dates: January 2010 – On-going
Goodwill Denver Community Employment and Day Programs serves adults with intellectual and development disabilities by providing supported work activities aligned with individual development, training, and holistic case management. The program strives to ensure that program participants develop career and life skills, self-understanding and confidence, and expressive and communication skills.
In order to determine the program’s impact on participants, their families, and communities, the evaluation focuses on the following questions:
• What are stakeholder perceptions of Goodwill Community Employment’s services?
• To what extent do participants benefit from participation in Goodwill Community Employment?
• To what extent do families and caregivers gain independence as the program participant gains independence?
In their data collection efforts, evaluators have included the perspectives of program participants, family members and host home providers of participants, employers and contractors of Goodwill participants, and representatives of agencies that work with Goodwill. They have engaged program participants in the evaluation process by seeking feedback on instruments during monthly meetings of a representative council of participants and by sharing evaluation results during an assembly attended by all participants in Day Programs. Beginning in fall 2012, evaluators are conducting annual, one-one-one satisfaction surveys with each Goodwill program participant in order to inform programmatic choices for individuals and the group. Other methods that have been employed include qualitative interviews with family members and host home providers as well as annual stakeholder surveys and quarterly surveys with employers and contractors. Evaluators hold regular participatory meetings with program staff in order to advance evaluation efforts and share formative evaluation results.
Goodwill Industries of Denver: Youth Services
Evaluation Dates: January 2008 – On-going
Goodwill Denver Youth Services provides students with classroom instruction, one-to-one mentoring, and case management to support their ability to achieve their career goals, develop workforce readiness skills, and experience school success.
The evaluation of Goodwill Denver Youth Services seeks to address three questions:
- How does Goodwill participation impact students’ school success?
- How does Goodwill participation impact students’ career success attitudes and knowledge?
- What do key stakeholders think about the quality of Goodwill Youth Services?
- Under what circumstances are Youth Services programs most effective?
Evaluation methods utilized for the Goodwill Denver Youth Services evaluation include: Annual student pre and post-tests of attitudes and knowledge, analyses of student school outcomes, surveys and focus groups with school staff, volunteers, and mentors/mentees, surveys of post-secondary students of college student efficacy, and surveys of students and employers participating in summer programs. Also, as part of the evaluation of Goodwill Denver Youth Services, logic models were collaboratively developed with staff to describe the activities and outcomes of eleven specific programs as well as comprehensive logic model for the department.
Junior Achievement – Igniting the American Spirit (JA – Ignite)
Evaluation Dates: September 2010 – August 2013
The JA Igniting the American Spirit project will help teach low-income students in about financial literacy, work readiness, and entrepreneurial education. JA curriculum will be provided to students in select schools in 5 districts. By the end of this 3-year project, 100% of K-12 students in Ignite schools will receive JA programming each year with the goal of increasing proficiencies in financial literacy and economics, improving graduation rates, and fostering positive attitudes toward education and work.
The evaluation of Ignite focuses on measuring program outcomes in 3 areas.
- Student attitudes – value placed on school, academic efficacy, academic and career aspirations, and knowledge of career options.
- Content knowledge – financial literacy and economics.
- Academic progression – attendance, school dropout and graduation rates.
Evaluation methods utilized for the evaluation of JA Ignite include surveys administered to a sample of Ignite classrooms every semester, as well as to comparison classrooms from other schools in the district. Additionally, academic achievement and behavioral data (attendance, graduation) are collected and analyzed at the end of each academic year.
Colorado Children’s Campaign – Colorado Small Schools Initiative (CSSI)
Evaluation Dates: 2009 – 2009
Summative evaluation of the Colorado Small School Initiative funded by the Bill and Melinda Gates Foundation that was implemented by the Colorado Children’s Campaign 2001-2006.
Evaluation Dates: 2008 – 2008
Evaluation of a 9th grade transition program in Denver Public Schools